The Cycling House was recently named the #1 HED dealer worldwide! As stoked as we are to be recognized for this achievement, we can’t necessarily take all the credit for it. If HED hadn’t been building such a great product as well as stand behind what they sell and provide a customer service that goes above and beyond (every time) all of these years, it would have never worked out.
We’ve worked with the great folks at HED for nearly 9 years and the synergy that’s spun out of the relationship has been amazing for our company. After we started riding their wheels and experienced the superior difference between HED wheels and their competition we decided to only carry HED wheels on our online store as well as demo at our Cycling camps (aside from powertap units).
Yes, we believe that HED wheels are the best road cycling and triathlon wheel on the market but that’s only part of the equation. HED’s customer service and attention to detail is second to non. If you have an issue or question about your wheel, you can call these guys and they’ll do whatever it takes to take care of you. There’s also a good chance that you’re going to speak directly with the guy or gal that was a part of building your wheel. Now days in the commerce world it’s nearly impossible to find a contact number or email address so being able to talk to a real human being that knows their stuff is pretty sweet.
Ultimately, we thank Paul, Vince, Tim, Anne, Steve and all of the other amazing people that make up their company for being a great company to work with and putting out a fantastic product that our customers love. This will be a relationship that we continue to strengthen. If you have any questions about HED wheels or are interested in learning more about upgrading your current wheelset, feel free to call us here at TCH anytime. We’d love to hear from you. 406-219-1318
Kind Regards and happy riding!
Owen Gue, President of The Cycling House