Please understand that the Cycling House is a small company, and so we cannot make exceptions to the cancellation policy. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. If you do need to cancel or transfer to another trip, we do ask that your request be in writing.

Cycling House U.S. Trip Cancellation Policy

Days to Departure

% Refund of Deposit Paid

Future Trip Credit*

120 plus

$150 fee

100%

90-119

50%

75%

45-89

35%

50%

Less than 45

0

25%

 

Custom Trip & All European Trip Cancellation Policy

Days to Departure

% Refund of Deposit Paid

Future Trip Credit*

120 plus

50%

75%

90-119

35%

50%

0-89

0

25%

*For future trip credits, reservations must be made for a trip occurring within one calendar year (12 months) of the original date of departure or funds are forfeit. Refunds will not be issued after a future trip credit has been chosen.

Cancellation Policy for One Day Cycling Events (Montana Hell Ride or similar)

If you cannot attend the event you can transfer your entry to another rider only for exact same event. It’s your responsibility to find the rider. Send and email to [email protected] Be sure to include your name and the new rider’s name.

There are no refunds for a cancelled reservation at a One Day Event.

Travel Insurance

The Cycling House sincerely wishes for every trip participant to attend and complete the ride camp of their dreams. In an effort to plan for unexpected personal emergencies, health issues, weather, and transportation problems that might cause you to cancel or shorten your trip, travel insurance is recommended. We use Travel Guard. If you’d like to purchase travel insurance through them please call 800-826-1300 and use account #315635

Avoid purchasing non-refundable travel tickets before confirming through The Cycling House that your trip departure is confirmed 60 days prior to the trip start date.

As always, If you ever have a question, just give us a call at: (406) 219-1318.

Click here to read our trip payment policy.